Effective Date: 05/12/2025

Your privacy is important to us. This Privacy Policy explains how OptiSalon collects, uses, shares, and protects your information when you use our application and services. By accessing or using OptiSalon, you agree to the practices described in this Policy.

1. Information We Collect

We collect information to provide you with a better experience and ensure the proper functioning of our services.

a) Personal Information

We may collect:

• Full name
• Email address
• Phone number
• Gender (optional)
• Profile photo (optional)

b) Booking & Usage Information

• Appointment details (date, time, selected services)
• Payment method and payment status
• Device information (IP address, device type, OS version)
• App usage statistics
• Location (only if you grant permission)

2. How We Use Your Information

Your data may be used to:

• Manage your profile and appointments
• Send confirmations, reminders, and notifications
• Provide promotional updates (if you opt-in)
• Process and verify payments
• Improve app performance and user experience
• Ensure platform security
• Comply with legal obligations

We do not sell or rent your personal information.

3. Sharing Your Information

We may share your information only with:

• Trusted service providers (hosting, payments, analytics, customer support)
• Salon or branch staff handling your appointment
• Law enforcement or regulatory authorities, when required by law

All third-party providers must follow strict confidentiality and data protection standards.

4. How We Protect Your Data

We implement appropriate technical and organizational measures to safeguard your information.

While we strive to ensure data security, no system can guarantee 100% protection.

We also encourage you to:

• Keep your login credentials confidential
• Log out after using shared devices

5. Your Rights

You have the right to:

• Access, update, or delete your personal data
• Withdraw consent (may affect access to certain features)
• Request a portable copy of your data

6. Children’s Privacy

Our services are not intended for children under 13.

We do not knowingly collect data from minors.

If we discover that a child has provided personal information, we will delete it promptly.

7. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect:

• Changes in our practices
• Legal or regulatory requirements

The updated version will be posted in the app and/or website with a revised Effective Date.

📩 Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us at:

support@optisalon.com