We value your privacy and provide a clear, secure process for requesting the deletion of your personal data from our systems. If you wish to have your account or any associated information permanently removed, you may initiate a data deletion request at any time.
How to Request Data Deletion
To begin the deletion process:
📩 Send an email from your registered email address to:
support@optisalon.com
Please include the following details:
- Your full name
- The email associated with your OptiSalon account
- Your phone number (optional, but helpful for verification)
- A brief statement confirming your request for data deletion
What Happens After Your Request
- Once your request is received, our team will verify your identity to ensure account security.
- We will review your request in accordance with our privacy policy and legal requirements.
- After verification, your data will be permanently deleted from our servers unless we are required to retain certain information for compliance, fraud prevention, or legal obligations.
Important Notes
- Data deletion is permanent and cannot be reversed.
- You will lose access to your account, booking history, wallet balance, and any other saved information.
- Processing time may take 5–10 business days.
If you have questions or need assistance before submitting your request, feel free to contact our support team through the app or via email.